SupportCategory: General questionBC Pro – New Customer
Robert Laughlin asked 6 months ago

I am a new customer as of today and I purchased the Pro version of your Theme so that I could take advantage of the more “advanced” features of your theme, including the top right options for “My Account” “Order Tracking” “Wishlist”.  I installed and activated the Pro Theme, along with the Child Theme and had a couple of questions:

  1.  How do you add the “My Account” “Order Tracking” “Wishlist” that are in the Demo Theme
  2.  How do you change add the “Shop Now” and other GREEN menu options in the Scrolling Header images and modify the font features of those header images?
  3. How do you add all of the FOOTER options shown in the Demo Theme?
  4. How do you add the “mouse over” submenu items and functionality on the main menu

I appreciate your assistance!
Thank you!
Bob

4 Answers
aThemeArt Staff answered 6 months ago

Hi
Bellow your answer

  1.  How do you add the “My Account” “Order Tracking” “Wishlist” that are in the Demo Theme
    Reply: navigate to Appearance -> Menus -> Display location ( Top Bar Navigation ) ( learn more https://codex.wordpress.org/WordPress_Menu_User_Guide )
  2.  How do you change add the “Shop Now” and other GREEN menu options in the Scrolling Header images and modify the font features of those header images?
    Reply: font & GREEN you can modify via theme options .. rest of issue https://kb.oboxthemes.com/articles/how-to-i-change-the-shop-title-to-something-else/
  3. How do you add all of the FOOTER options shown in the Demo Theme?
    Reply : check theme options ( https://athemeart.com/_doc/bc/#!/theme_options )
  4. How do you add the “mouse over” submenu items and functionality on the main menu
    Reply : check theme options ( https://athemeart.com/_doc/bc/#!/theme_options )

Thanks

Robert Laughlin answered 6 months ago

Thank you. I will review your answers.
I also need to know how to edit the Home Page.  I have purchased the Premium version of Visual Composer, but I noticed that the Appearance Editor shows “Editor Locked”.  I had purchased Visual Composer believing that I would be able to edit the header for your BC Pro Theme.  Is this not possible?
Thank you.

aThemeArt Staff replied 6 months ago

Hi
No need to buy Visual Composer . we purchased commercial Visual Composer license and we included and we created toolkit for Visual Composer .. check here Make sure you have done the options ( https://athemeart.com/_doc/bc/#!/install_required_plugins )

thanks

Robert Laughlin answered 6 months ago

Thank you.
I installed all of the plugins, but when attempting to Import Demo Data the “automated” method did not work and I then attempted to do it manually and received the following error:  “Error: Internal Server Error (500)”.
Is there a way to tell whether the data actually was imported or not?

Thank you.
Bob

Robert Laughlin answered 6 months ago

I have tried following the instructions that you last provided ( https://athemeart.com/_doc/bc/#!/install_required_plugins ) however I was unable to successfully import the Demo Data and the Page Editor that I see from my WordPress environment looks quite different than the one I see in your Videos.  See (https://revhealthtec.com/wp-content/uploads/2019/02/Screen-Shot-2019-02-21-at-11.18.22-PM.png  )
Also, I noticed that your demos videos appear to indicate that you are using the WPBakery Page Builder.  Is that true?
In any event, I am unable to add elements to my page as documented, for instance, I do not see a way to get to the “Add Element” page that is reference… (see https://revhealthtec.com/wp-content/uploads/2019/02/Screen-Shot-2019-02-21-at-11.33.00-PM.png)
I appreciate your help.
Thank you.
Bob

aThemeArt Staff replied 6 months ago

Hi Bob
Please send us wp-admin user name and password to our email ( athemeart.com@gmail.com ) so we can check everything and fixed ….

Thanks